Here are a few answers to some of our most frequently asked questions. Please feel free to get in touch if you have any others!

How big are the flags?
FestiFlags are approximately 6.5m tall, and 1.3m wide. Flag sizes vary slightly as they are all individually hand made.  (Flag  height quoted includes pole)

What type of ground can FestiFlags be installed on?
Our flags are versitile and suitable for various different types of ground. They are easy to install on grass, and the stakes leave small, barely noticable holes behind once they are removed (stakes are 20mm wide). The stakes can also be driven into flower beds, or other reasonably soft surfaces.

What if it rains?
FestiFlags are strong and colour fast, and can easily withstand the rain. They will dry again quickly but if they are still wet when you need to return them this is no problem. Simply box them up, and we will dry them out when they reach us.

Are FestiFlags suitable for all weather conditions?
FestiFlags are suitable for most weathers, but may need to be taken down in some extreme conditions, for example if wind speeds go above 20mph (force 5).

What if one of the flags gets damaged?
Reasonable wear and tear is expected, and not a problem. If a FestiFlag gets damaged because it has been put up incorrectly, or in an inappropriate place, or vandalised then we may ask for a contribution towards repair.

How long do the flags take to put up?
Each FestiFlag will probably take about 5 minutes to erect, although you will get faster with practice if you are doing a lot! Flags can be put up by one person, but it is a little easier if there are two.

When will the flags be delivered and collected?
If you choose our self-install option, and you are hiring the flags for a weekend event, then we will arange for them to be delivered by courier to the address you specify on the Thursday, and collected on the Monday. Of course this schedule can be adjusted to suit your event, just get in touch. If you choose our crew install option then we are completely flexible, and will fit in with the timings you specify.

How are the flags packaged for shipping?
Each set of 10 FestiFlags is carefully packed into a purpose made small timber crate, containing all the kit you will need for installation. Each crate will fit in the boot of most cars.

How many flags should I hire?
FestiFlags look striking alone, but even more spectacular in groups, especially in clusters and marching lines. For a wedding, for maximum effect we suggest at least 10 wedding flags, or ideally 20. However we are completely flexible and you can order as many or as few as you would like, depending on your venue and the look you are going for.

Do you have public liability insurance?
Yes, we have full public liability insurance, up to £1 million.

Can you match our wedding colours?
Yes, our ivory and cream wedding flags can be customised with silk streamers of your chosen colours. We carry a huge range of colours and can match most wedding choices, as well as offering a bespoke service if you are after something more unusual, just get in touch with us. Alternatively, you may wish to use some of our coloured event flags to fit in with your wedding, which can look spectacular.